In case of receipt of damaged or defective items please report the same to our Customer Service team.The request will, however, be entertained once the merchant has checked and determined the same at hisown end. This should be reported within Only same day days of receipt of the products. In case you feelthat the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The CustomerService Team after looking into your complaint will take an appropriate decision.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the Designers.University, it’ll take 3-5 days for the refund to be processed to the end customer.